Tasks you as a business owner should consider delegating to a Virtual Assistant:

Receiving, and responding to phone calls and voice messages

Receiving and responding to e mails

Responding to customer inquiries

Scheduling business appointments

Confirming appointments, calls and interviews

Booking travel arrangements

Capturing business cards into your Contact Relationship Management database

Following up with prospective clients

Creating information products such as CDs, reports and manuals

Handling and tracking attendee registrations for your webinars and workshops

Managing your affiliate program

Planning your workshops and events

Virtual filing online for physical via e mail

Managing vendor relationships

Invoicing clients

Receiving and paying bills

Reconciling bank statements

Tracking expenses and tax records

Completing and filing documents to incorporate your business

Ordering office supplies, stamps, and shipping materials

Comparison shopping for software, hardware, gifts and office supplies

Internet research and fact checking

Researching health insurance, credit cards, business loans, etc.

Editing and proofreading documents

Maintaining customer lists

Managing website updates

Tracking website statistics

Editing audio files

Setting up e mail auto responders

Sending out client welcome kits

Creating sales reports

Shipping customer orders

Submitting articles to ezine directories and article sites

Formatting eBooks and creating PDF files

Designing PowerPoint presentations

Shipping products and handouts to seminars, conferences and tradeshows where you are exhibiting or speaking

Moving and relocation coordination

Writing

Letter drafting
Word Processing/Typing
Articles/Essays
Web Content
Forms Creation (with/without automation - Word 2007/Adobe Acrobat 9 Pro)
Document Conversion (.PDF = .doc ; .doc = .PDF

Email Response
Word Processing
Data Entry
Web Research
Transcription
Editing/Proofreading
Mailing Lists
Calendar Maintenance
Travel Arrangements
Presentations
Correspondence
Spreadsheets
Data Analysis
Fact Checking
Patent Searches
Public Policy Research
Regular use of Excel, PowerPoint, Word, Outlook and Adobe Acrobat Professional